Purchasing tickets online and travelling on the trains

Help our ticket office and guards by following these simple guidelines before you travel…

When you book online please ensure you bring a printed receipt of purchase when you arrive at the ticket office. This helps the volunteers and staff who run the ticket office.

Not all volunteers have access to the online booking system for GDPR and security reasons. We always ask to check your ticket or proof of purchase. Therefore to speed up the ticket checking process please bring a print out of your online booking when you travel.